Frequently Asked Questions (FAQ)

What depth sensing technology is used?

The DaoAI Cameras calculates the depth information of the scene by projecting structured light into the environment. This technology allows high resistant to ambient light, and ensures high accuracy in any light environment.

Is the light harmful?

The lights are very safe.
However, please avoid staring into the light directly as it could still cause temporary damages to your eyes and affect your vision.

Safety Standards

All of the DaoAI Cameras are industrial graded, with IP65 rated enclosure, which protects the DaoAI Cameras from low pressure water jets, condensation, and water spray.
On top of that, the cameras also offer high thermal stability, which allows the camera to function reliably in dynamic working conditions.

How much does the camera weigh?

The Bin Picking Series Cameras weigh from 1.2kg to 5.2kg depending on the camera model:

  • BP-S: 2.3kg

  • BP-M: 5kg

  • BP-L: 5.2kg

  • BP-AMR-GPU: 2.1kg

  • BP-AMR: 1.2kg

The Inspection Series Cameras weigh from 3.7kg to 3.8kg depending on the camera model:

  • IN-XS: 3.8kg

  • IN-S: 3.7kg

  • IN-M: 3.7kg

Please refer to our Bin Picking Series page and Inspection Series page for a more detailed field of view comparison graph and table under the SPECS section.

Field of View of Cameras

The field of view differs from camera to camera.

For the Bin Picking Series:

  • BP-S: 665 x 394 mm

  • BP-M: 897 x 560 mm

  • BP-L: 1725 x 971 mm

  • BP-AMR-GPU: 617 x 394 mm

  • BP-AMR: 617 x 394 mm

For the Inspection Series:

  • IN-XS: 83 x 60 mm

  • IN-S: 132 x 106 mm

  • IN-M: 225 x 185 mm

Please refer to our Bin Picking Series page and Inspection Series page for a more detailed field of view comparison graph and table under the SPECS section.
Note that the values are in millimeters.

How accurate are the DaoAI Cameras?

The DaoAI Cameras garauntee 99% point cloud correctness and have fewer outliers.
The Inspection Series capture fine details with 5 megapixels.

What kind of Ethernet cable should I use?

The CAT-6A Ethernet cable are compatible with the DaoAI Cameras.

Supported Operating Systems?

We currently support Windows operating system.

Supported APIs?

  • C++

  • C#

  • Python

What formats can files be saved?

The camera configuration can be saved and exported as a .cfg file; Point clouds can be saved as .pcd files.

What temperatures can I safely run the cameras in?

All the Bin Picking Camera Series and Inspecting Camera Series can be operated in 0˚C to 40˚C.
It is recommendated to operate the DaoAI Cameras in this temperature range to ensure the best working quality.

How can I access the log files to forward to Support?

Please refer to our Suggest a Feature page for more details.